KAT Group
South Wales, United Kingdom
Email: info@katgroup.co.uk
We provide workplace testing, individual testing, and DNA testing services through accredited laboratories.
All bookings must be made through our website, phone, or email.
Payment is required at the time of booking unless otherwise agreed (e.g., corporate accounts).
Prices may change, but confirmed bookings will not be affected.
Corporate clients may be invoiced with agreed payment terms.
Appointments cancelled with 24 hours’ notice may be refunded or rescheduled.
Cancellations made less than 24 hours before the appointment are non‑refundable.
If you fail to attend your appointment, no refund will be issued.
DNA tests cannot be refunded once samples have been collected.
We aim to provide accurate, professional, and timely testing services.
However, we may refuse service if:
A client is aggressive or unsafe
Identification cannot be verified
Consent is not properly given
Chain‑of‑custody requirements cannot be met
We reserve the right to reschedule appointments due to unforeseen circumstances.
For legal DNA tests, you must provide valid ID such as:
Passport
Driving licence
Birth certificate (for minors)
For workplace drug and alcohol testing, ID may be required depending on employer policy.
Results are provided securely via email or through your employer.
We do not release results to third parties without your consent unless legally required.
Turnaround times are estimates and may vary depending on laboratory processing.
For workplace or legal testing:
All samples are collected following strict chain‑of‑custody procedures.
Any refusal to comply may result in a “refusal to test” report.
Tampering or attempting to alter samples will be recorded and reported.
All personal information, test results, and documentation are handled in accordance with UK GDPR and our Privacy Policy.
We will never sell or share your data for marketing purposes.
KAT Group is not responsible for:
Decisions made by employers based on test results
Delays caused by laboratories or external factors
Incorrect information provided by clients
Misuse or misinterpretation of results by third parties
Our responsibility is limited to providing accurate testing and reporting.
Peace‑of‑mind DNA tests are not legally admissible.
Legal DNA tests require strict ID and chain‑of‑custody procedures.
DNA results indicate biological relationships but cannot determine medical conditions.
By using our website, you agree not to:
Copy or misuse content
Attempt to access secure areas without permission
Use the site for unlawful purposes
We may update website content at any time.
If you wish to make a complaint, contact us at:
Email: [add your email]
We aim to respond within 5 working days.
We may update these Terms & Conditions at any time.
Any changes will be posted on this page with a revised date.
For questions about these Terms & Conditions, please contact:
KAT Group
Email: info@katgroup.co.uk
Last Updated: July 2026
Company: KAT Group Ltd
Website: kat-group.co.uk
Registered in: United Kingdom
This Privacy Policy explains how KAT Group Ltd (“we”, “us”, “our”) collects, uses, stores, and protects personal data, including sensitive medical and biometric information, in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant industry standards.
We are committed to maintaining the confidentiality, integrity, and security of all personal information processed during drug, alcohol, and DNA testing services.
KAT Group Ltd is the Data Controller for all personal data collected through our website, booking systems, testing services, and communication channels.
Contact:
Email: info@kat-group.co.uk
Address: [Insert your business address]
Full name
Date of birth
Address
Contact details
Identification documents (passport, driving licence, etc.)
We process sensitive data including:
Biological samples (oral fluid, urine, hair, breath, DNA swabs)
Laboratory results
Medical information relevant to testing
Chain‑of‑custody documentation
Court‑related or legal case information
IP address
Browser type
Device information
Cookies and analytics data
Payment details (processed securely via third‑party providers)
Transaction history
We collect data through:
Website forms
Booking systems
Email and telephone communication
In‑person appointments
Laboratory submissions
Third‑party referrals (solicitors, employers, agencies)
We process personal data under the following lawful bases:
Consent – for DNA testing and certain medical procedures
Contract – to provide testing services you have requested
Legal Obligation – where results are required for court or statutory purposes
Legitimate Interests – for business administration, fraud prevention, and service improvement
Vital Interests – safeguarding vulnerable individuals
We use personal data to:
Provide drug, alcohol, and DNA testing services
Verify identity
Maintain chain‑of‑custody integrity
Deliver results to authorised parties
Communicate appointment details
Process payments
Comply with legal and regulatory obligations
Improve our services and website
We never sell personal data.
We may share data with:
UKAS‑accredited laboratories
Solicitors, courts, or legal representatives
Employers or agencies (where authorised)
Payment processors
IT and website service providers
Regulatory bodies (where required by law)
All third parties are bound by strict confidentiality and data protection agreements.
We retain data only as long as necessary:
DNA test records: typically 6 years
Drug & alcohol test records: typically 6 years
Chain‑of‑custody forms: minimum 6 years
Financial records: 6 years (HMRC requirement)
Website analytics: up to 26 months
After retention periods expire, data is securely destroyed.
You have the right to:
Access your data
Request correction
Request deletion (where applicable)
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact: info@kat-group.co.uk
We implement robust security measures including:
Encrypted data storage
Secure laboratory transport procedures
Restricted access controls
Chain‑of‑custody protocols
Regular audits and compliance checks
Secure destruction of samples and documents
Our website uses cookies for:
Functionality
Analytics
Performance
See our Cookie Policy for full details.
Where testing involves minors, we require:
Parental or guardian consent
Verification of legal authority
Additional safeguarding measures
We do not transfer personal data outside the UK unless:
Required for laboratory processing
Adequate safeguards are in place
You have provided explicit consent
If you believe your data has been mishandled, you may contact:
Information Commissioner’s Office (ICO)
ico.org.uk
We may update this policy periodically. The latest version will always be available on our website.